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Privacy Policy

Last Updated: 19 August 2026

 

At IdeasGalaxy, we respect your privacy and are committed to protecting the personal information entrusted to us.

This Privacy Policy explains how IdeasGalaxy Pvt. Ltd. (“IdeasGalaxy”, “we”, “us”, or “our”) collects, uses, stores, processes, shares, and protects personal information when you:

  • Visit our website;
  • Contact us;
  • Submit an enquiry;
  • Create an account;
  • Purchase or use our products;
  • Subscribe to our services;
  • Use our AI tools or platforms;
  • Request our business or technology services;
  • Participate in our training programs;
  • Communicate with us through WhatsApp, email, phone, or other channels; or
  • Otherwise interact with IdeasGalaxy.

This Privacy Policy should be read together with our Terms & Conditions and any product-specific terms applicable to the service you use.



1. WHO WE ARE

IdeasGalaxy Pvt. Ltd. is a Business Creation Company helping entrepreneurs and organizations build, launch, automate, and scale businesses through AI, technology, education, creative execution, strategic partnerships, and entrepreneurial expertise.

Our ecosystem may include:

  • Startup and business creation services;
  • AI transformation services;
  • AI software and technology products;
  • Done-for-you AI services;
  • Business consulting;
  • AI training and certification;
  • Productivity tools;
  • WhatsApp and communication tools;
  • Creative and digital services;
  • Photography and videography services through partners;
  • CA, accounting, legal and professional services through partners;
  • Business partnerships and venture-building programs.

For applicable personal-data processing, IdeasGalaxy may act as a Data Fiduciary or in another applicable role depending on the nature of the relationship and service.



2. INFORMATION WE COLLECT

Depending on how you interact with IdeasGalaxy, we may collect the following categories of information.


2.1 Identity Information

This may include:

  • Full name;
  • Company name;
  • Job title;
  • Designation;
  • Username;
  • Profile information;
  • Business information.


2.2 Contact Information

This may include:

  • Email address;
  • Phone number;
  • WhatsApp number;
  • Business address;
  • Billing address;
  • Communication preferences.


2.3 Account Information

If you create an account with one of our products, we may collect:

  • Login credentials;
  • Account ID;
  • Profile information;
  • Subscription information;
  • Product preferences;
  • Usage-related information.

Passwords should be stored using appropriate security mechanisms and should not be knowingly accessible to IdeasGalaxy personnel in readable form.



3. PAYMENT INFORMATION

When you purchase a product or service, we may collect information necessary to process the transaction, such as:

  • Billing name;
  • Billing address;
  • Invoice information;
  • Transaction amount;
  • Transaction date;
  • Payment status;
  • Payment reference;
  • Subscription details.

Where payments are processed through third-party payment providers, payment card, banking, UPI, or other sensitive payment credentials may be processed directly by the relevant payment provider.

We generally do not need to store complete card or banking credentials ourselves.



4. INFORMATION YOU PROVIDE FOR SERVICES

When you engage IdeasGalaxy for business, technology, AI, creative, consulting, or DFY services, you may voluntarily provide information such as:

  • Business information;
  • Product information;
  • Customer information;
  • Marketing information;
  • Documents;
  • Images;
  • Videos;
  • Audio;
  • Text;
  • Brand assets;
  • Product catalogues;
  • Competitor information;
  • Business plans;
  • Technical information;
  • Other information required to perform the requested service.

You are responsible for ensuring that you have the necessary rights and permissions to provide such information to us.



5. INFORMATION COLLECTED AUTOMATICALLY

When you visit our website or use our digital services, certain technical information may be collected automatically.

This may include:

  • IP address;
  • Browser type;
  • Device type;
  • Operating system;
  • Approximate geographic location;
  • Referring website;
  • Pages visited;
  • Time spent on pages;
  • Clicks and interactions;
  • Device identifiers;
  • Usage information;
  • Error and diagnostic information.

We may use this information to operate, secure, analyze, improve, and personalize our services.



6. COOKIES AND SIMILAR TECHNOLOGIES

IdeasGalaxy may use:

  • Cookies;
  • Pixels;
  • Web beacons;
  • Analytics technologies;
  • Local storage;
  • Advertising technologies;
  • Similar tracking technologies.

These technologies may help us:

  • Keep our website functioning;
  • Remember preferences;
  • Understand website usage;
  • Measure marketing performance;
  • Improve user experience;
  • Detect fraud and security issues;
  • Deliver relevant communications and advertising where permitted.

Third-party analytics or advertising providers may also use cookies or similar technologies according to their own policies.



7. HOW WE USE PERSONAL INFORMATION

We may process personal information for the following purposes:


Service Delivery

To:

  • Provide products and services;
  • Create accounts;
  • Process orders;
  • Deliver digital products;
  • Complete projects;
  • Provide support;
  • Process service requests.

Communication

To:

  • Respond to enquiries;
  • Contact customers;
  • Send service-related notifications;
  • Provide updates;
  • Communicate regarding orders and subscriptions.

Payments & Administration

To:

  • Process payments;
  • Issue invoices;
  • Maintain financial records;
  • Manage subscriptions;
  • Detect suspicious transactions.

Product Improvement

To:

  • Improve our products;
  • Develop new features;
  • Analyze usage;
  • Troubleshoot technical problems;
  • Improve performance.

Security

To:

  • Prevent fraud;
  • Detect unauthorized access;
  • Protect our systems;
  • Investigate abuse;
  • Maintain platform security.

Marketing

Where permitted by law and applicable preferences, we may use contact information to communicate:

  • Product updates;
  • New services;
  • Offers;
  • Events;
  • Training programs;
  • Business opportunities;
  • Educational content.

You may opt out of promotional communications at any time.



8. AI PROCESSING

IdeasGalaxy operates and develops AI-powered products and services.

Depending on the service, information you provide may be processed by AI systems to perform requested tasks.

Examples include:

  • Image generation;
  • Image modification;
  • Product visualization;
  • Content generation;
  • Blog generation;
  • Audio generation;
  • Voice processing;
  • Business analysis;
  • Search and discovery;
  • Automation;
  • Productivity assistance.

We may use our own systems or third-party AI models, APIs, cloud infrastructure, and technology providers.

Where third-party AI infrastructure is used, information may be processed according to the applicable provider’s terms and privacy policies.

We take reasonable measures to ensure that personal information is handled appropriately for the intended service.



9. CUSTOMER CONTENT AND BUSINESS DATA

When you provide content to IdeasGalaxy for processing, you generally retain your ownership rights in that content.

We may process such information only as reasonably necessary to:

  • Provide the requested service;
  • Operate the relevant product;
  • Provide customer support;
  • Maintain security;
  • Improve service reliability;
  • Meet legal obligations.

For enterprise or custom projects, the applicable contract, Data Processing Agreement, NDA, or Statement of Work may contain additional requirements.



10. DATA USED TO TRAIN AI MODELS

IdeasGalaxy does not automatically treat customer-provided confidential business information as permission to train general-purpose AI models.

Where customer information is used for product improvement, analytics, testing, or model-related purposes, such processing will be subject to the applicable service terms, contractual arrangements, permissions, and applicable law.

For enterprise customers requiring stricter restrictions, IdeasGalaxy may provide additional contractual controls or data-processing arrangements where commercially and technically available.



11. SHARING OF PERSONAL INFORMATION

We may share personal information with appropriate third parties where necessary to operate our business or provide requested services.

These may include:


Technology Providers

Such as:

  • Cloud hosting providers;
  • AI providers;
  • Database providers;
  • Analytics providers;
  • Communication platforms;
  • Software infrastructure providers.

Payment Providers

To process transactions and subscriptions.


Professional Partners

Where required for requested services, such as:

  • Chartered Accountants;
  • Lawyers;
  • Consultants;
  • Photography studios;
  • Videography studios;
  • Designers;
  • Developers;
  • Marketing professionals;
  • Other specialized service providers.

Business Partners

Where you have requested or authorized a partnership or business service.


Legal & Regulatory Authorities

Where disclosure is:

  • Required by law;
  • Required by a court or government authority;
  • Necessary to protect legal rights;
  • Necessary to investigate fraud or security incidents.

We do not sell personal information merely as a commercial data product.



12. PARTNER SERVICES

IdeasGalaxy may coordinate services through independent partners.

For example:

  • Photography;
  • Videography;
  • Legal services;
  • CA/accounting services;
  • Professional consulting;
  • Technology services.

Where you directly engage such a partner, the partner may independently collect and process information according to its own privacy practices.

We encourage users to review the applicable partner’s privacy policy before providing information directly to that partner.



13. INTERNATIONAL DATA PROCESSING

Some of our technology and service providers may process information using infrastructure located outside India.

Where personal information is transferred or processed outside India, we will seek to do so in accordance with applicable Indian law and applicable contractual or technical safeguards.



14. DATA RETENTION

We retain personal information only for as long as reasonably necessary for:

  • Providing services;
  • Maintaining accounts;
  • Completing transactions;
  • Meeting contractual obligations;
  • Resolving disputes;
  • Maintaining business and financial records;
  • Preventing fraud;
  • Complying with legal obligations;
  • Protecting our rights.

When personal information is no longer required, we may delete, anonymize, aggregate, or securely dispose of it, subject to applicable legal and operational requirements.

Where you withdraw consent or request deletion, certain information may need to be retained where required by law or necessary for legitimate legal, security, accounting, or dispute-resolution purposes.



15. DATA SECURITY

We take reasonable technical and organizational measures designed to protect personal information against:

  • Unauthorized access;
  • Unauthorized disclosure;
  • Loss;
  • Misuse;
  • Alteration;
  • Destruction;
  • Security incidents.

Security measures may include:

  • Access controls;
  • Authentication;
  • Encryption where appropriate;
  • Secure infrastructure;
  • Monitoring;
  • Backups;
  • Internal controls;
  • Vendor security measures.

However, no internet transmission or storage system can be guaranteed to be completely secure.



16. PERSONAL DATA BREACHES

If a personal data breach occurs that requires notification under applicable law, IdeasGalaxy will take appropriate steps to investigate, mitigate, and notify affected parties and/or authorities as required.



17. YOUR RIGHTS

Subject to applicable law and applicable implementation timelines, you may have rights relating to your personal data, including:


Right to Access Information

You may request information about the personal data processed by us and relevant processing activities.


Right to Correction

You may request correction of inaccurate or incomplete personal information.


Right to Erasure

You may request deletion of personal data where applicable.


Right to Withdraw Consent

Where processing is based on consent, you may withdraw your consent.


Right to Grievance Redressal

You may raise a privacy-related grievance with us.


Right to Nominate

Where applicable under law, you may nominate another individual to exercise certain rights in accordance with applicable requirements.



18. WITHDRAWING CONSENT

Where we rely on consent as the legal basis for processing, you may withdraw that consent.

Withdrawal of consent will not affect the legality of processing carried out before withdrawal.

Withdrawal may also affect our ability to provide certain services where the information is necessary for that service.



19. MARKETING COMMUNICATIONS

You may receive promotional communications from IdeasGalaxy if you have requested information, purchased a product, registered for a service, subscribed to communications, or otherwise provided permission where required.

You can unsubscribe from marketing emails using the unsubscribe mechanism provided in the communication or by contacting us.

Service-related communications may continue where necessary to operate your account or provide purchased services.



20. CHILDREN’S DATA

IdeasGalaxy’s services are generally intended for adults and businesses.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

Where a service is specifically designed for children or involves children’s personal data, additional safeguards and consent requirements may apply.



21. THIRD-PARTY WEBSITES

Our website may contain links to external websites, applications, platforms, or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the relevant third party’s privacy policy before providing personal information.



22. THIRD-PARTY AI AND TECHNOLOGY PROVIDERS

Certain IdeasGalaxy services may depend on external platforms.

Examples may include providers of:

  • AI models;
  • Cloud infrastructure;
  • Databases;
  • Analytics;
  • Payment processing;
  • Email;
  • WhatsApp or communication services;
  • Authentication;
  • Hosting;
  • Customer support.

These providers may process information according to their own policies and contractual arrangements.

We seek to use providers appropriate for the relevant service and to apply reasonable contractual and technical safeguards where appropriate.



23. BUSINESS AND ENTERPRISE CUSTOMERS

Enterprise customers may provide IdeasGalaxy with personal data relating to their:

  • Employees;
  • Customers;
  • Vendors;
  • Business partners;
  • Users.

Where IdeasGalaxy processes such information on behalf of an enterprise customer, the customer may determine the purpose and means of processing and IdeasGalaxy may act as a service provider/data processor or equivalent role, depending on applicable law and contractual arrangements.

Enterprise customers may request additional contractual privacy and security commitments, including appropriate data-processing terms.



24. DATA PROCESSING AGREEMENTS

For certain enterprise or business customers, IdeasGalaxy may enter into a separate:

  • Data Processing Agreement;
  • Data Protection Addendum;
  • NDA;
  • Security Addendum;
  • Enterprise Agreement.

Where such agreement applies, its terms may supplement or override portions of this Privacy Policy for the relevant processing activity.



25. BUSINESS TRANSFERS

If IdeasGalaxy undergoes a merger, acquisition, restructuring, financing, sale of assets, or similar corporate transaction, personal information may be transferred as part of the relevant transaction.

Any such transfer will be subject to applicable law and appropriate confidentiality and data-protection requirements.



26. LEGAL DISCLOSURES

We may disclose personal information where reasonably necessary to:

  • Comply with applicable law;
  • Respond to lawful government requests;
  • Respond to court orders;
  • Protect our legal rights;
  • Prevent fraud;
  • Investigate security incidents;
  • Protect users or the public;
  • Enforce our agreements.


27. PRIVACY OF CONFIDENTIAL BUSINESS INFORMATION

If you provide confidential business information to IdeasGalaxy as part of a project, we will take reasonable measures to protect it.

For highly confidential projects, we recommend entering into a separate NDA.

A separate NDA or enterprise agreement may provide additional confidentiality obligations beyond this Privacy Policy.



28. DATA ACCURACY

We rely on information provided by users and customers.

You should ensure that the information you provide is:

  • Accurate;
  • Complete;
  • Current;
  • Lawfully obtained.

If your information changes, please update it where the relevant service provides an update mechanism or contact us.



29. YOUR RESPONSIBILITIES

You should:

  • Protect your account credentials;
  • Avoid sharing sensitive information unnecessarily;
  • Provide only information you are authorized to provide;
  • Notify us of suspected unauthorized access;
  • Review AI-generated outputs before relying on them;
  • Ensure that content uploaded to our platforms does not violate third-party rights.


30. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect:

  • Changes in our services;
  • New technology;
  • Changes in applicable law;
  • Regulatory requirements;
  • Changes in our data practices.

When we make material changes, we may update the “Last Updated” date and provide additional notice where appropriate.

We encourage you to periodically review this page.



31. GRIEVANCE REDRESSAL

If you have a concern, question, request, or complaint relating to your personal information, please contact us first.

We will make reasonable efforts to review and respond to privacy-related requests within applicable legal requirements.

Where applicable, you may also have the right to escalate a grievance to the relevant regulatory authority or Data Protection Board in accordance with applicable law.



32. CONTACT US


IdeasGalaxy Pvt. Ltd.


Registered Office:
B-291, Mohan Garden,
Dwarka Mor, New Delhi – 110059, India


Privacy / Data Protection Enquiries:
connect@ideasgalaxy.com


Phone:
011 47505777


Website:
ideasgalaxy.com